Frequently Asked Question

When there is a shutdown of the computer during our Software is running it can happen that some configuration files are broken.

When you start the Software you get this error message.

It means the C:/MEE/SMARTSOFTMEE/spiro.exe.config file is broken.

Please copy the File from C:/MEE/SMARTSOFTMEE/SMARTPFTBACKUPS/spiro.exe.config to the main folder C:/MEE/SMARTSOFTMEE/ and overwrite the existing File.

When this not help you can also look in an old Softwareversion in C:/MEE and copy this file.

Please note that this file can have an old Database connection string inside, then you need to Update the file with the new Connection String.